Terms & Conditions

Last updated: 15 March 2026

Welcome to Elevate Salon (a unit of Elevate Cosmetics Private Limited). These Terms and Conditions govern your use of our website, mobile application, and services. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing or using the Elevate Salon website or mobile application, you agree to be bound by these Terms and Conditions. If you do not agree to all of these terms, please do not use our services. These terms apply to all visitors, users, and customers of Elevate Salon (a unit of Elevate Cosmetics Private Limited).

2. Services

Elevate Salon (a unit of Elevate Cosmetics Private Limited) provides salon, spa, and beauty services, both at our salon locations and at-home. We reserve the right to modify, suspend, or discontinue any service at any time without notice. All services are subject to availability.

3. Booking & Appointments

Appointments can be booked through our website or mobile application. By booking an appointment, you agree to be present at the scheduled time. We reserve the right to cancel or reschedule appointments in case of unforeseen circumstances. A minimum notice of 2 hours is required for cancellations or rescheduling. Late arrivals may result in a reduced service time or cancellation of the appointment.

4. Payments

All payments must be made in full at the time of booking or at the time of service, as applicable. We accept all major payment methods including credit/debit cards, UPI, net banking, and cash. Prices are subject to change without prior notice. Any applicable taxes will be charged over and above the service cost.

5. Cancellation & Refund Policy

Cancellations made more than 2 hours before the scheduled appointment will receive a full refund to the original payment method within 5–7 business days. Cancellations made within 2 hours of the appointment or no-shows may not be eligible for a refund. Refunds for services that did not meet expectations will be evaluated on a case-by-case basis. Please contact our support team at info@elevatelifestyle.in for any refund requests.

6. User Accounts

To access certain features of our services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to terminate accounts that violate these terms.

7. User Conduct

You agree not to use our services for any unlawful purpose. You agree not to harass, abuse, or threaten our staff or other users. You agree not to attempt to gain unauthorized access to our systems or data. Any misconduct may result in immediate termination of your account and legal action if warranted.

8. Intellectual Property

All content on our website and application, including text, images, logos, and graphics, is the property of Elevate Cosmetics Private Limited. Ltd. and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

9. Limitation of Liability

Elevate Cosmetics Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability in any matter arising out of or related to these terms is limited to the amount paid by you for the service in question. We are not responsible for any allergic reactions or adverse effects resulting from services, unless due to our negligence.

10. Health & Safety

You agree to inform our professionals of any allergies, medical conditions, or skin sensitivities before availing any service. We follow strict hygiene and safety protocols at all our locations. We reserve the right to refuse service to anyone who may pose a health risk to our staff or other customers.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be effective immediately upon posting to our website or application. Your continued use of our services after any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

14. Contact Us

If you have any questions, concerns, or feedback about these Terms and Conditions, please contact us at:

Elevate Salon (a unit of Elevate Cosmetics Private Limited) Email: info@elevatelifestyle.in Phone: +91 98765 43210

© 2026 Elevate Cosmetics Private Limited. All rights reserved.